Terms and Conditions
These terms and conditions govern your use of our services and website. Please read them carefully.
Effective Date: August 11, 2025
Acceptance of Terms
By using our services, you agree to be bound by these terms and conditions.
These terms constitute a legally binding agreement between you and Zantherilavo.
Service Description
We provide financial planning consultation services through a subscription-based model designed to offer ongoing support and guidance.
Services are subject to availability and may be modified or discontinued with appropriate notice.
Your Responsibilities
As a user of our services, you agree to:
- Provide accurate and complete information for consultation purposes
- Use our services only for lawful purposes
- Respect intellectual property rights and confidentiality
- Comply with all applicable laws and regulations
Prohibited Uses
You may not use our services for:
- Any unlawful or fraudulent activities
- Attempting to gain unauthorised access to our systems
- Distributing harmful software or malicious code
- Harassing or abusing our staff or other users
Intellectual Property Rights
All content, materials, and intellectual property on our website and in our services remain our exclusive property and are protected by applicable laws.
All content, design elements, and materials on this website are protected by copyright and other intellectual property rights.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal data.
For complete details, please review our Privacy Policy. Privacy Policy
Payment Terms
Subscription fees are £250 per month, inclusive of VAT. Payment is due monthly in advance via direct debit or card payment.
We may adjust pricing with 30 days' written notice to existing subscribers.
Refunds are considered on a case-by-case basis within 14 days of payment for unused services.
Limitation of Liability
Our liability is limited to the maximum extent permitted by law. We exclude liability for indirect, consequential, or special damages.
Our maximum liability shall not exceed the amount you paid for services in the 12 months preceding the claim.
User Indemnification
You agree to indemnify us against claims arising from your breach of these terms or misuse of our services.
Dispute Resolution
We are committed to resolving disputes fairly and efficiently.
Dispute Resolution Process
Disputes will be resolved through good faith negotiation, followed by mediation if necessary, under English law.
Online Dispute Resolution
EU consumers may access the Online Dispute Resolution platform for resolving disputes.
EU ODR Platform: https://ec.europa.eu/consumers/odr
Termination
Either party may terminate the subscription with 30 days' written notice. We may terminate immediately for breach of terms.
Upon termination, your access to services will cease and any outstanding payments become due immediately.
Governing Law
All disputes shall be subject to the exclusive jurisdiction of UK courts.
Severability
If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy, constitute the entire agreement between us and supersede any prior agreements.
Changes to Terms
We may modify these terms from time to time. We will notify you of material changes via email or website notice.
Continued use of our services after changes constitutes acceptance of the updated terms.
Contact Details
For questions about these terms, contact us at info@zantherilavo.com or +44 7700 5591 0048.